Participation and booking terms

This page explains the request process on safaritrekk.com. Before submitting a request, read the programme, price, included and excluded services and specific conditions of your chosen event or stay.

Safaritrek events

1. Choose an event that suits your dates and experience. 2. Read the programme, included services and equipment list. 3. Complete the booking form for an event accepting requests, or contact us on Instagram. 4. Confirm availability and participation terms with our team. Submitting a form or sending a message does not confirm a reservation. Participation is confirmed only after explicit team approval. Payments are not collected through the website.

A waiting-list request does not reserve a confirmed place. If you receive a time-limited place offer, respond within the period shown on your private tracking page. Content labelled as a sample route or trial is not a commitment to run an actual event.

Safari House stays

Overnight stays only; day-use bookings are not accepted. The departure day does not count towards overnight capacity. Group rates apply to at least 15 people. Open dates, guest capacity, group and individual prices and meal choices are set in the calendar. Exclusive use for your group can be selected only on eligible dates.

A booking request temporarily holds capacity for the confirmation period shown on screen. An active exclusive-use booking blocks the entire overnight capacity. A temporary hold does not mean that payment has been made or your stay is confirmed. Check your private tracking link for the current status.

Breakfast and dinner are not offered every day. The menu, service date, price per person and meal capacity are displayed during booking. Your selections are calculated before confirmation; changes to prices or conditions require confirmation again.

Overnight stays only. Bring your own tent and personal camping equipment; rental equipment is not available. Reservations are confirmed only after explicit team approval. We respond to requests within 12 hours. Arrange arrival and departure times with our team in advance. Notify us of cancellation at least 12 hours before your agreed arrival time. Future booking requests from guests who fail to arrive without cancelling will not be accepted. Confirm any payment and refund terms in writing before final confirmation; statutory rights remain unaffected. Ask our team about pets, fires, barbecues, smoking, alcohol and quiet hours before booking.

Payment, cancellation and changes

The website does not currently accept card payments. External payment information is recorded for tracking only. Changing a cancellation status does not automatically issue a refund.

Cancellation, date changes and refund terms may differ between events. Ask our team for the written terms of your chosen event before confirming your place. Weather and trail conditions may require programme changes. The options available in that situation are explained for each event. Event-specific cancellation, change and refund terms, the price and included services are confirmed in writing before participation is finalised. These general explanations do not remove your statutory rights. You can request cancellation through your private tracking link or by emailing info@safaritrekk.com.

If definitive cancellation/refund terms for an event or stay have not been provided, request them in writing before confirming. These terms do not remove your mandatory statutory consumer rights.

Participant details and contact

Enter accurate contact details and inform group members before sharing their information. Do not send another person’s identity document by email. Private booking and participant links grant access to the relevant record; share them only with the person concerned.

info@safaritrekk.com · +90 532 324 66 19